Assistant Match has an existing client that focuses on streamlining business practices to  be as productive as possible. Using a targeted, course driven curriculum they are needing assistance for social media community management.  This is a small company that is ready to explode with growth and is looking for a dedicated Community/Launch Manager. The position is looking to start at 5-7 hours a week and could easily grow with the right person.

Job Description / Requirements:

·         Manage aspects of a Facebook group by admitting new members

·         Moderate group to align with community standards

·         Invite targeted people to join the group

·         Join other communities to promote the group

...

Assistant Match is searching for a virtual assistant to work with a global consulting firm. This role will start with assisting the CEO 10 hours per week, and may grow to take a larger role assisting the company as a whole.  

 Some of the responsibilities will include:  

• Project coordination (ex: managing logistics for roundtables, following up with consultants on deliverables, ensuring requirements are met, ensuring invoices / payments processed accurately)  

• Managing systems for easy access / synching of schedules and calendars (outlook, teams, android, across time zones)  

• Researching information, reference material, images, tools  

• Identifying, testing and implementing digital solutions to enhance productivity the company while enhancing customer experience  

• Organizing content and Formatting Word and Power Point documents  

• Creating and formatting Excel spreadsheets  

• Booking...

Do you have anxiety about going through the interview process with a potential new client? I get it. Trying to sell yourself and your skills to a stranger can be nerve-racking. 

I have three effective and very simple tips for you that will make a huge difference the next time you have an interview.

No need to sweat - be prepared and go and crush that interview!

One thing a virtual assistant (VA) will eventually hear from a potential client is: I can’t afford you right now.

When talking with a potential client, be clear on how you can increase their income. Provide them with a list of areas you can help them with. Is it bookkeeping, marketing, digital content, data management or something else?  Explain your expertise and how you have helped other business owners with your services. Be sure to discuss how you create systems and processes to keep organized and stay efficient.

By being prepared for this conversation, you can change the potential client’s internal dialogue from “I can’t afford you", to "I CAN’T afford to continue without you”.

As a VA, it’s important to be a great resource for your client. Are you implementing these basic technologies?

Working with clients as a virtual assistant can be rewarding and provide you with more flexibility in your schedule.  Set your client and yourself up for success by making feedback a priority!

Here are five ways to keep the lines of communications open with a new or existing client:

1.        Make sure you check-in with your client often

2.        Don’t be afraid to ask questions if you are ever confused with your assignment.

3.        Find out if your client prefers phone calls, texting or email to communicate.

4.        Be 100% clear and honest in turnaround time expectations.

5.        Provide feedback to your client on how they can be a better client for you

What steps do you take to ensure a successful VA/client relationship? 

Need more tips on how to keep...

Most clients want these 3 things from their virtual assistant (VA) - great customer service, excellent work quality and reliability! Conquer those and you should be able to keep your clients happy and long-term.

But how exactly can that be done?

1. Provide excellent response time and clear communication. Determine early in your relationship how your client likes to communicate with you and stick with that, unless you hear otherwise. Some clients will prefer email correspondence, while others will want to talk on the phone or exchange text messages with you. Many clients are also utilizing centralized online locations to share work, like Basecamp or Google Docs.

2. Ask questions if you do not understand what is expected of you, and repeat back what you hear. This is a great way to keep clear communication between yourself and your client and avoid miscommunication.

3. When speaking to your client, always be cheerful and encouraging. No one wants to talk to a...

Pricing your virtual services takes a lot of thought and there isn’t one perfect game plan out there to help you figure it out.

If you ask 5 different people how to set your prices, you are sure to get 5 different answers, so before you determine how much to charge for your service, you should ask yourself the following questions:

• How qualified are you to do the services you are offering?

Don’t offer website design or graphic design if you have no idea about HTML code or working with Adobe InDesign templates .  If you have a portfolio of websites you have developed or graphic design work that rocks, then you are definitely qualified to offer those kinds of services with a premium price tag.

• Do you consider yourself an expert in the service?

Meaning, have you done this particular service successfully and can you really walk the walk and talk the talk with confidence? Never over promise and under deliver on what you can do.  That never ends well, and can ruin...

So, you are not a tech guru, is there still virtual work that you can do?  The simple answer is yes.

Many small business owners need help with tasks that will require someone with a background in web design or web maintenance, social media management, graphic design or even email marketing, however there are still plenty of outsourced tasks that require administrative experience.

To be successful as a virtual assistant, you don’t have to offer everything to a client, but you do need to offer what you do best.

Below are some administrative tasks that many small business owners outsource that won’t require strong technical abilities.

•         travel planning
•         database management
•         event planning
•         ghost writing
•         making phone calls
•         organizing lists
•         updating curriculum
•      ...